Location Data : With your consent, we collect your real-time location data to provide accurate service matches (e.g., nearby technicians or service providers).
Device Information : Information about the device you use to access the app, such as IP address, browser type, and device identifiers.

We collect and process your location data to:
Match Services to Your Location : We use your location to identify nearby service providers and send them to your exact location for more efficient service.
Enhance User Experience : By using your location, we can provide more relevant offers and optimize route planning for providers.
Ensure Safety and Quality : Location tracking allows us to verify the location of services rendered and enhance safety measures for both customers and service providers.

We collect location data through:
Mobile GPS : With your explicit consent, we use GPS to determine your exact location. You can control location permissions in your device settings.
IP Address : We may estimate your location based on your device's IP address when GPS is unavailable.

Your information, including location data, is used to:
Provide, operate, and improve our services.
Facilitate and manage service appointments.
Communicate with you, including for support and service updates.
Comply with legal obligations and protect the rights and safety of Juggad, its users, and the public.

We will not sell or rent your location data to third parties. However, we may share your information in the following circumstances:
Service Providers : We share location data with home maintenance professionals (e.g., plumbers, electricians) for service fulfillment.
Legal Compliance : If required by law or in response to legal requests, we may disclose your location data to law enforcement or other authorities.

We retain your location data only as long as necessary for the purposes described in this policy or as required by law. You may request the deletion of your data by contacting us.

We use a variety of security measures to protect your personal information and location data. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

You have the right to:
Manage Location Permissions : You can enable or disable location services through your device settings.
Request Data Deletion : You may request that we delete your personal and location data at any time by contacting us at [email/contact details].

When you engage our services, we may collect the following personal information:
Contact Information : Name, address, email, and phone number.
Payment Information : Credit card details, billing address, and payment history.
Service Information : Details about the requested maintenance, including property details and service preferences.
Communications : Records of communication (e.g., emails, service requests, or phone conversations).

We may also collect non-personal information, such as:
Device Information : IP address, browser type, operating system, and mobile device identifiers.
Usage Data : Pages visited on our website, time spent on the site, and referral sources.

You have certain rights regarding your personal information, including:
Access : You may request access to the personal information we hold about you.
Correction : You may request correction of any inaccuracies in your personal information.
Deletion : You may request deletion of your personal information, subject to our legal obligations.
Opt-Out : You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in any email or by contacting us directly.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our services and improve site functionality.

You can manage your cookie preferences through your browser settings, though disabling cookies may affect the performance of certain features.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective when posted on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Juggad-LACHHANI INFOTECH LLP
204, dev prime, corporate road , sg highway, makarba Ahmedabad-380051
+91 63533 68562
helpdesk@juggadservices.in